About us

By re-imagining how renting works, pioneering the new standards you expect and being truly transparent, together we can build the future of renting.

A deposit replacement by deposit experts.

Ome is the newest member of the Hamilton Fraser family. The Hamilton Fraser heritage gives us the knowledge gained from more than 20 years of experience serving over 15,000 letting agents, 200,000 landlords and over 2 million tenants across brands such as mydeposits, Property Redress Scheme and Client Money Protect – to name just a few.

Through its government authorised brand mydeposits, Hamilton Fraser manages 1 million deposits at any one time, adding 150,000 new tenancies every year. Using these capabilities, we are pioneering a brand new Deposit Replacement Membership that works for tenants, landlords and letting agents alike.

Nobody understands the complexities of deposit protection and the wider renting experiences the way we do.

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Improving the rental industry through radical transparency

We want to directly improve the rental industry by being honest to its challenges and communicating these to our team and community.

We live in a world where we can bank, shop and socialise in a digital environment. It is clear the rental experience needs to catch up. We will strive to continuously evolve our solutions to fit the needs of our customers.

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The values we stand by

It’s really important to us that you know what we believe in and the standards we want you to hold us to.

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Honest and transparent

We are honest, open, ethical, and fair. Our products are easy to understand and fit for purpose. We believe our customers should know what they are buying and what they are not.

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Respect and integrity

We are an inclusive company, and we embrace our customers and our colleagues regardless of background or culture.

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Passion and leadership

Passion is at the heart of everything we do. We are continuously moving forward, innovating, and improving. Our products are best of breed and market leading.

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Curious and innovative

We challenge our existing processes and seek to make them better for the benefit of our customers and our people. We look to anticipate the needs of our customers both now and in the future.

Flexible

Flexible and adaptable

We are open to new ideas and concepts. Our products are flexible and adaptable and give our customers what they want.

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Built by rental experts

Introduction to Hamilton Fraser group of businesses

Hamilton Fraser is a family of specialist finance and regulatory brands for the private rented sector. From referencing and deposits (or replacements), all the way through to possessions, our brands cover the entire life cycle of a tenancy.

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